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Terms & Conditions

Below are our Business and Website Terms of Service


The Parties have agreed that the Company shall provide the Client with consulting and production services on the terms and conditions set out in this agreement. The specific documents requested and the requirements and details required in those documents as requested by Client are listed on the Invoice shared (the “Deliverables”).

In providing the services as set out in Delivery Estimate, the Company may use:

Any equipment, facilities, materials, information, photography, writings and other creative content provided by Customer (Customer Content);

Any document in writing, any drawing, map, plan, diagram, design, picture or other image, tape, disk or other device or record embodying information in any form together with information and materials provided by the Client relating to the Services, including data, reports, graphics, illustrations and specifications (Input Materials); anD

All documents, information and materials provided by the Company relating to the Services which existed prior to the commencement of this agreement, including data, reports, graphics, illustrations and specifications (Pre-existing Materials).

Using all these inputs, the Company shall provide services prepared by the Company or its agents, subcontractors, consultants and employees in relation to the Services in any form, including drafts (Deliverables).



The Company shall provide the Services from the date that the deposit is received. Services shall continue to be supplied under this agreement until all the Deliverables required to be supplied by the Company to the Client as set out in the Invoice supplied.

Each job will have an individual delivery estimate, set out by the Company at the beginning of the process, and agreed by both Parties.


The Client shall:

co-operate with the Company in all matters relating to the Services and appoint;

provide such access to the Client's data as may reasonably be requested by the Company; and,

provide the Customer Content and Input Material reasonably necessary, in order to carry out the Services, in a timely manner, and ensure that it is appropriately licensed, consented, permitted and accurate in all material respects.


The Client is required to maintain an appropriate standard of confidentiality. No part of the estimate, invoice, proposal, pitch should be disclosed to any third party without written permission of the Company.

During the course of this Agreement, it may be necessary for Client to share proprietary information, including trade secrets, industry knowledge, and other confidential information, to Company in order for Company to complete the Services and Deliverables in their final form.

The Company will not share any of this proprietary information at any time. The Company also will not use any of this proprietary information for his/her personal benefit at any time. This section remains in full force and effect even after termination of the Agreement by its natural termination or the early termination by either party.


In consideration of the provision of the Services by the Company, the Client shall pay the charges as set out in Payment Conditions.

Where Services are provided on a time and materials basis:

the charges payable for the Services shall be calculated in accordance with the Company's standard daily fee rates for the Company's team;

the Company's standard daily fee rates for each individual person are calculated on the basis of an eight-hour day;

all charges quoted to the Client shall be inclusive of VAT/GST, which the Designer shall add to its invoices at the appropriate rate. Here VAT: value added tax chargeable under EU law for the time being and any similar, additional tax, chargeable under applicable law. Here GST: tax chargeable under Australian law and any similar, additional tax, chargeable under applicable law.

Where Services are provided for a fixed price, the total price for the Services shall be the amount set out in the Invoice. The total price shall be paid to the Company in instalments, as set out in Payment Conditions, with each instalment being conditional on the Company achieving the corresponding milestone.

Any fixed price and daily rate contained in the Invoice excludes VAT/GST, which the Company shall add to its invoices at the appropriate rate.

The Client shall pay each invoice which is properly due and submitted to it by the Company, to a bank account nominated in writing by the Company.

If the Client fails to pay any amount payable by it under this agreement, the Company may charge the Client interest on the overdue amount from the due date up to the date of actual payment, after as well as before judgment, at the rate of 30% per annum compounded quarterly.

Invoices covering payment in respect of materials purchased by, or services provided to, the Company, or for reimbursement of expenses, shall be payable by the Client only previously approved by the Client.

Each party may, without limiting any other rights or remedies it may have, set off any amounts owed to it by the other party against any amounts payable by it to the other party.


The Parties agree to the following Payment and Payment Terms:

The Total Fee for Services is listed on the final invoice. Percentage Due Upon Execution of Agreement is normally 50% unless otherwise specified in writing by the Company. Balance Due: upon Final approval, before files are shared.

As stated, additional work or rounds of amends will be subject to an additional fee.

Final payment ensures that only the final design/assets/strategy/content supplied by the Company becomes the clients property, any previous ideas/concepts remain the property of the Company, unless any prior agreement has been made.

If final payment is not received as agreed and set out in the initial proposal, all designs and concepts will remain the property of the Company until payment is received. If the final payment is not received, the Company reserves the right to reuse or amend any of the ideas within for other clients or to be used freely as concepts for portfolio purposes.

Should the Client attempt to use/modify/alter/replicate/steal any of ideas, project work or drafted files without making agreed final payment, immediate legal counsel will be taken.

A deposit payment is required to secure the scheduling of each job. Without the transfer of the deposit, projects that have been paid will take precedent in scheduling.

Services for additional assets, services or subscriptions are not automatically included in the cost. These include, but are not limited to: Stock Photography, Font licensing, GSuite, URL, Hosting Fees, Transactional Fees, Payment Provider Fees. If any of these products or services are required, sign off and payment by the Client will be required before purchase for the project. These purchases are not subject to refund at any time.

Services beyond the launch is not included in the estimate unless explicitly stated. If changes are made to a working file or website after the sign off period by the Client, it is not the Company's responsibility to correct any mistakes or errors, including but not limited to CSS coding.


Intellectual Property Rights shall mean all intellectual property rights wherever in the world arising, whether registered or unregistered (and including any application), including copyright, know-how, confidential information, trade secrets, business names and domain names, trade marks, service marks, trade names, patents, petty patents, utility models, design rights, semi-conductor topography rights, database rights and all rights in the nature of unfair competition rights or rights to sue for passing off, all subsisting in the Deliverables.

Upon completion of the Agreement, Client will own the final Deliverables. The final Deliverables will become the property of the Client mentioned in this proposal ONLY upon final payment of the project. This does not include working files or drafts unless explicitly stated.

All preparation documents, materials, sketches, visuals, including the electronic files used to create the project remain the property of the Company. Any reproduction outside of the stated rights would incur an additional fee, even if the final payment has been made.

The Company reserves the right to reproduce any and all Services created in print and electronic media for promotional purposes.

While the Company will customise Client’s Deliverables to Client’s specifications, Client recognises that the Services generally can have a common structure and basis. The Company continues to own any and all templates it may have created prior to this Agreement. The Company will further own any templates it may create as a result of this Agreement.

Client continues to own any and all proprietary information it shares with Company during the term of this Agreement for the purposes of the Agreement. The Company has no rights to this proprietary information and may not use it except to complete the Services.


The Client has full responsibility to proof read and review all work produced during the project.

As a result the Client is fully responsible for any errors in spelling, typography, illustrative layout, photography, or other errors discovered after printing or reproductions or for any work performed by third-parties selected by the Client.


This Agreement shall automatically terminate upon Client’s final acceptance of the Deliverables. This Agreement may otherwise be terminated at any time by either Party upon written notice to the other Party.

In the event that the Client cancels this agreement, for any reason, prior to completion, within two (2) business days of such cancellations, the Client shall pay the Company for: (1) all work performed up to the date of termination; (2) all outside expenses and commitments that have been incurred and cannot be cancelled; and (3) a cancellations fee equal to 15% of the remaining fees that would have otherwise have been paid if the project would have been completed. Cancellations must be made in writing.

In the event that the Company cancels this agreement, for any reason, prior to completion, the Company will return all Client content and materials within thirty (30) days of the termination date made in writing. The Client will be responsible for all costs and expenses incurred prior to the date of termination.


Force Majeure Event shall mean any event arising which is beyond the reasonable control of the affected party (including any industrial dispute affecting any third party, governmental regulations, pandemic, fire, flood, disaster, civil riot or war).

A party who becomes aware of a Force Majeure Event which gives rise to, or which is likely to give rise to, any failure or delay in performing its obligations under this agreement shall forthwith notify the other and shall inform the other of the period for which it is estimated that such failure or delay will continue. The affected party shall take all reasonable steps to mitigate the effect of the Force Majeure Event.


Client represents and warrants that is has the rights to use any proprietary information, including, but not limited to trade secrets, trademarks, logos, copyrights, images, data, figures, content, and the like that it may provide to Company to be included in this project. In the event that Client does not have these rights, Client will repay any associated damages the Company may experience or will take responsibility so that the Company does not experience any damages.

Each of the parties warrants to the other that it has full power and authority to enter into and perform this agreement.

The Company shall perform the Services with reasonable care and skill and in accordance with generally recognised commercial practices and standards.



The Company warrants that use of the Deliverables will be uninterrupted and free of any encumbrances or charges.


Nothing in this agreement shall operate to exclude or limit either party's liability for any liability which cannot be excluded or limited under applicable law. Neither party shall be liable to the other for any loss of profit, anticipated profits, revenues, anticipated savings, goodwill or business opportunity, or for any indirect or consequential loss or damage.


In the event any provision of this Agreement is deemed invalid or unenforceable, in whole or in part, that part shall be severed from the remainder of the Agreement and all other provisions should continue in full force and effect as valid and enforceable.


This Agreement is legal and binding between the Parties as stated above. This Agreement may be entered into and is legal and binding both in the United States and throughout Europe. The Parties each represent that they have the authority to enter into this Agreement.


The Parties agree that this Agreement shall be governed by the State and/or Country in which both Parties do business. In the event that the Parties do business in different States and/or Countries, this Agreement shall be governed by UK law.


The Parties acknowledge and agree that this Agreement represents the entire agreement between the Parties. In the event that the Parties desire to change, add, or otherwise modify any terms, they shall do so in writing to be signed by both parties.

The Parties agree to the terms and conditions set forth above.


The following terms and conditions govern all use of the website and all content, services and products available at or through the website (taken together, the Website). The Website is owned and operated by Digital Zebra ("Digital Zebra "). The Website is offered subject to your acceptance without modification of all of the terms and conditions contained herein and all other operating rules, policies (including, without limitation, Digital Zebra Privacy Policy) and procedures that may be published from time to time on this Site by Digital Zebra (collectively, the "Agreement").

Please read this Agreement carefully before accessing or using the Website. By accessing or using any part of the website, you agree to become bound by the terms and conditions of this agreement. If you do not agree to all the terms and conditions of this agreement, then you may not access the Website or use any services. If these terms and conditions are considered an offer by Digital Zebra, acceptance is expressly limited to these terms.

The Website is available only to individuals who are at least 13 years old.

  1. Your DigitalZebra Account and Site. If you create a blog/site on the Website, you are responsible for maintaining the security of your account and blog, and you are fully responsible for all activities that occur under the account and any other actions taken in connection with the blog. You must not describe or assign keywords to your blog in a misleading or unlawful manner, including in a manner intended to trade on the name or reputation of others, and Digital Zebra may change or remove any description or keyword that it considers inappropriate or unlawful, or otherwise likely to cause Digital Zebra liability. You must immediately notify Digital Zebra of any unauthorized uses of your blog, your account or any other breaches of security. Laura Moore will not be liable for any acts or omissions by You, including any damages of any kind incurred as a result of such acts or omissions.

  2. Responsibility of Contributors. If you operate a blog, comment on a blog, post material to the Website, post links on the Website, or otherwise make (or allow any third party to make) material available by means of the Website (any such material, "Content"), You are entirely responsible for the content of, and any harm resulting from, that Content. That is the case regardless of whether the Content in question constitutes text, graphics, an audio file, or computer software. By making Content available, you represent and warrant that:

    • the downloading, copying and use of the Content will not infringe the proprietary rights, including but not limited to the copyright, patent, trademark or trade secret rights, of any third party;

    • if your employer has rights to intellectual property you create, you have either (i) received permission from your employer to post or make available the Content, including but not limited to any software, or (ii) secured from your employer a waiver as to all rights in or to the Content;

    • you have fully complied with any third-party licenses relating to the Content, and have done all things necessary to successfully pass through to end users any required terms;

    • the Content does not contain or install any viruses, worms, malware, Trojan horses or other harmful or destructive content;

    • the Content is not spam, is not machine- or randomly-generated, and does not contain unethical or unwanted commercial content designed to drive traffic to third party sites or boost the search engine rankings of third party sites, or to further unlawful acts (such as phishing) or mislead recipients as to the source of the material (such as spoofing);

    • the Content is not pornographic, does not contain threats or incite violence towards individuals or entities, and does not violate the privacy or publicity rights of any third party;

    • your blog is not getting advertised via unwanted electronic messages such as spam links on newsgroups, email lists, other blogs and web sites, and similar unsolicited promotional methods;

    • your blog is not named in a manner that misleads your readers into thinking that you are another person or company. For example, your blog's URL or name is not the name of a person other than yourself or company other than your own; and

    • you have, in the case of Content that includes computer code, accurately categorised and/or described the type, nature, uses and effects of the materials, whether requested to do so by Digital Zebra or otherwise.

    By submitting Content to Digital Zebra for inclusion on your Website, you grant Digital Zebra a world-wide, royalty-free, and non-exclusive license to reproduce, modify, adapt and publish the Content solely for the purpose of displaying, distributing and promoting your blog. If you delete Content, Digital Zebra will use reasonable efforts to remove it from the Website, but you acknowledge that caching or references to the Content may not be made immediately unavailable.

    Without limiting any of those representations or warranties, Digital Zebra has the right (though not the obligation) to, in Digital Zebra sole discretion (i) refuse or remove any content that, in Digital Zebra reasonable opinion, violates any Digital Zebra policy or is in any way harmful or objectionable, or (ii) terminate or deny access to and use of the Website to any individual or entity for any reason, in Laura Moore sole discretion. Laura Moore will have no obligation to provide a refund of any amounts previously paid.

  3. Payment and Renewal.

    • General Terms.
      By selecting a product or service, you agree to pay Digital Zebra the one-time and/or monthly or annual subscription fees indicated (additional payment terms may be included in other communications). Subscription payments will be charged on a pre-pay basis on the day you sign up for an Upgrade and will cover the use of that service for a monthly or annual subscription period as indicated. Payments are not refundable.

    • Automatic Renewal.
      Unless you notify Digital Zebra before the end of the applicable subscription period that you want to cancel a subscription, your subscription will automatically renew and you authorise us to collect the then-applicable annual or monthly subscription fee for such subscription (as well as any taxes) using any credit card or other payment mechanism we have on record for you. Upgrades can be cancelled at any time by submitting your request to Laura Moore in writing.

  4. Services.

    • Fees; Payment. By signing up for a Services account you agree to pay Digital Zebra the applicable setup fees and recurring fees. Applicable fees will be invoiced starting from the day your services are established and in advance of using such services. Digital Zebra reserves the right to change the payment terms and fees upon thirty (30) days prior written notice to you. Services can be cancelled by you at any time on thirty (30) days' written notice to Digital Zebra .

    • Support. If your service includes access to priority email support. "Email support" means the ability to make requests for technical support assistance by email at any time (with reasonable efforts by Digital Zebra to respond within two business days) concerning the use of the VIP Services. "Priority" means that support takes priority over support for users of the standard or free DigitalZebra services. All support will be provided in accordance with Digital Zebra standard services practices, procedures and policies.

  5. Responsibility of Website Visitors. Digital Zebra has not reviewed, and cannot review, all of the material, including computer software, posted to the Website, and cannot therefore be responsible for that material's content, use or effects. By operating the Website, Digital Zebra does not represent or imply that it endorses the material there posted, or that it believes such material to be accurate, useful or non-harmful. You are responsible for taking precautions as necessary to protect yourself and your computer systems from viruses, worms, Trojan horses, and other harmful or destructive content. The Website may contain content that is offensive, indecent, or otherwise objectionable, as well as content containing technical inaccuracies, typographical mistakes, and other errors. The Website may also contain material that violates the privacy or publicity rights or infringes the intellectual property and other proprietary rights, of third parties, or the downloading, copying or use of which is subject to additional terms and conditions, stated or unstated. Digital Zebra disclaims any responsibility for any harm resulting from the use by visitors of the Website, or from any downloading by those visitors of content there posted.

  6. Content Posted on Other Websites. We have not reviewed, and cannot review, all of the material, including computer software, made available through the websites and webpages to which links, and that link to Digital Zebra does not have any control over those non-Digital Zebra websites and webpages, and is not responsible for their contents or their use. By linking to a non-Digital Zebra website or webpage, Digital Zebra does not represent or imply that it endorses such website or webpage. You are responsible for taking precautions as necessary to protect yourself and your computer systems from viruses, worms, Trojan horses, and other harmful or destructive content. Digital Zebra disclaims any responsibility for any harm resulting from your use of non-Digital Zebra websites and webpages.

  7. Copyright Infringement and DMCA Policy. As Digital Zebra asks others to respect its intellectual property rights, it respects the intellectual property rights of others. If you believe that material located on or linked to by  violates your copyright, you are encouraged to notify Digital Zebra in in accordance with Digital Zebra Digital Millennium Copyright Act ("DMCA") Policy. Digital Zebra will respond to all such notices, including as required or appropriate by removing the infringing material or disabling all links to the infringing material. Digital Zebra will terminate a visitor's access to and use of the Website if, under appropriate circumstances, the visitor is determined to be a repeat infringer of the copyrights or other intellectual property rights of Digital Zebra or others. In the case of such termination, Laura Moore will have no obligation to provide a refund of any amounts previously paid to Digital Zebra.

  8. Intellectual Property. This Agreement does not transfer from Digital Zebra to you any Digital Zebra or third party intellectual property, and all right, title and interest in and to such property will remain (as between the parties) solely with Digital Zebra. Digital Zebra,, the logo, and all other trademarks, service marks, graphics and logos used in connection with, or the Website are trademarks or registered trademarks of Digital Zebra or Digital Zebra licensors. Other trademarks, service marks, graphics and logos used in connection with the Website may be the trademarks of other third parties. Your use of the Website grants you no right or license to reproduce or otherwise use any Digital Zebra or third-party trademarks.

  9. Advertisements. Digital Zebra reserves the right to display advertisements on your blog unless you have purchased an ad-free account.

  10. Attribution. Digital Zebra reserves the right to display attribution links such as 'Blog at,' theme author, and font attribution in your blog footer or toolbar.

  11. Partner Products. By activating a partner product (e.g. theme) from one of our partners, you agree to that partner's terms of service. You can opt out of their terms of service at any time by de-activating the partner product.

  12. Domain Names. If you are registering a domain name, using or transferring a previously registered domain name, you acknowledge and agree that use of the domain name is also subject to the policies of the Internet Corporation for Assigned Names and Numbers ("ICANN"), including their Registration Rights and Responsibilities.

  13. Changes. Digital Zebra reserves the right, at its sole discretion, to modify or replace any part of this Agreement. It is your responsibility to check this Agreement periodically for changes. Your continued use of or access to the Website following the posting of any changes to this Agreement constitutes acceptance of those changes. Digital Zebra may also, in the future, offer new services and/or features through the Website (including, the release of new tools and resources). Such new features and/or services shall be subject to the terms and conditions of this Agreement.

  14. Termination. Digital Zebra may terminate your access to all or any part of the Website at any time, with or without cause, with or without notice, effective immediately. If you wish to terminate this Agreement or your account (if you have one), you may simply discontinue using the Website. Notwithstanding the foregoing, if you have a paid services account, such account can only be terminated by Digital Zebra if you materially breach this Agreement and fail to cure such breach within thirty (30) days from Digital Zebra's notice to you thereof; provided that, Digital Zebra can terminate the Website immediately as part of a general shut down of our service. All provisions of this Agreement which by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity and limitations of liability.

  15. Disclaimer of Warranties. The Website is provided "as is". Digital Zebra and its suppliers and licensors hereby disclaim all warranties of any kind, express or implied, including, without limitation, the warranties of merchantability, fitness for a particular purpose and non-infringement. Neither Digital Zebra nor its suppliers and licensors, makes any warranty that the Website will be error-free or that access thereto will be continuous or uninterrupted. You understand that you download from, or otherwise obtain content or services through, the Website at your own discretion and risk.

  16. Limitation of Liability. In no event will Digital Zebra, or its suppliers or licensors, be liable with respect to any subject matter of this agreement under any contract, negligence, strict liability or other legal or equitable theory for: (i) any special, incidental or consequential damages; (ii) the cost of procurement for substitute products or services; (iii) for interruption of use or loss or corruption of data; or (iv) for any amounts that exceed the fees paid by you to Laura Moore under this agreement during the twelve (12) month period prior to the cause of action. Digital Zebra shall have no liability for any failure or delay due to matters beyond their reasonable control. The foregoing shall not apply to the extent prohibited by applicable law.

  17. General Representation and Warranty. You represent and warrant that (i) your use of the Website will be in strict accordance with the Digital Zebra Privacy Policy, with this Agreement and with all applicable laws and regulations (including without limitation any local laws or regulations in your country, state, city, or other governmental area, regarding online conduct and acceptable content, and including all applicable laws regarding the transmission of technical data exported from the United States or the country in which you reside) and (ii) your use of the Website will not infringe or misappropriate the intellectual property rights of any third party.

  18. Indemnification. You agree to indemnify and hold harmless Digital Zebra, its contractors, and its licensors, and their respective directors, officers, employees and agents from and against any and all claims and expenses, including attorneys' fees, arising out of your use of the Website, including but not limited to your violation of this Agreement.

  19. Miscellaneous. This Agreement constitutes the entire agreement between Digital Zebra and you concerning the subject matter hereof, and they may only be modified by a written amendment signed by an authorized executive of Digital Zebra, or by the posting by Digital Zebra of a revised version. Except to the extent applicable law, if any, provides otherwise, this Agreement, any access to or use of the Website will be governed by the laws of the state of When I Live, USA, excluding its conflict of law provisions, and the proper venue for any disputes arising out of or relating to any of the same will be the state and federal courts located in Worthing, West Sussex. Except for claims for injunctive or equitable relief or claims regarding intellectual property rights (which may be brought in any competent court without the posting of a bond), any dispute arising under this Agreement shall be finally settled in accordance with the Comprehensive Arbitration Rules of the Judicial Arbitration and Mediation Service, Inc. ("JAMS") by three arbitrators appointed in accordance with such Rules. The arbitration shall take place in Worthing, West Sussex, in the English language and the arbitral decision may be enforced in any court. The prevailing party in any action or proceeding to enforce this Agreement shall be entitled to costs and attorneys' fees. If any part of this Agreement is held invalid or unenforceable, that part will be construed to reflect the parties' original intent, and the remaining portions will remain in full force and effect. A waiver by either party of any term or condition of this Agreement or any breach thereof, in any one instance, will not waive such term or condition or any subsequent breach thereof. You may assign your rights under this Agreement to any party that consents to, and agrees to be bound by its terms and conditions; Digital Zebra may assign its rights under this Agreement without condition.

  20. This Agreement will be binding upon and will inure to the benefit of the parties, their successors and permitted assigns.

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